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Frequently Asked Questions
Welcome! This is your go-to space for quick answers about Zack’s features, how to get started, and tips to make the most of your experience.
Do you still have questions? Contact our Team via support@zackapp.space
Getting Started
Q: What is Zack?
A: Zack is your smart task companion, combining planning, productivity, and motivation in one easy, conversational space.
Q: How do I create my first task?
A: Tap the Chat button and type naturally. Zack will guide you through it, from naming your task to setting or changing priorities.
Q: Can I import tasks from another app?
A: Yes! Just connect your calendar and create tasks from your calendar events. Edit them and personalize them with Zack.
Chat-Based Interface
Q: How does the chat help me stay productive?
A: Think of it as your productivity coach. Zack helps you reflect, plan, and stay focused, all through a friendly, guided conversation.
Q: Can I change settings or preferences through the chat?
A: Yes! Just tap on the chat and ask Zack to change your account information like name or avatar or make Zack fit better to your needs by changing your priorities or filter your tasks”
Q: How do I edit a task?
A: Just tap on the task and type what you want to change. For example:
“Change reminder time” or “Update my deadline.” Zack will take care of the rest.
Do you want for the task to be broken into smaller pieces? Ask Zack to do that for you!
Badges and Motivation
Q: What are the badges for?
A: Badges celebrate your consistency and growth. They're designed to keep you engaged, proud, and moving forward.
Q: Can I track my badge progress?
A: Absolutely. Head to the Badges tab to view your earned badges and explore what’s coming next, sorted by category and level.
Q: How do I know how many task do I need until my next badge?
A: Go to the chat and ask Zack how many tasks you completed and how many more do you need to reach the next badge.
Q: Can I share my badges?
A: Yes! Just long-press on a badge in the app to share your win. Celebrate your progress with friends, teammates, or even just yourself.
Prioritization and Planning
Q: What’s the difference between list and matrix views?
A: The list view offers a simple to-do format, while the matrix view helps you see what’s urgent vs. important; great for strategic focus.
Q: Can Zack help me decide what to do next?
A: Definitely. Zack can suggest your next move based on deadlines and your own priorities. You can rename, cancel, or shift a task. Just say it in the chat!
Privacy and Security
Q: How is my data handled?
A: Your data is encrypted and securely stored. We never share personal data without your consent.
See more in our Data Policy and Terms and Conditions.
Q: Can I delete my account?
A: Yes. Go to Settings → Profile and choose Delete Account to start the process
Q: Can I download my data and see what Zack knows about me?
A: Yes. Go to Settings → Privacy Settings and download your data from "Download my data' button
Q: What happens with my data if I delete my account? Will it be deleted?
A: We can delete your data when your account is deleted. Just go to Settings → Privacy Settings and check the box When deleting my account, all my personal data and interactions will be deleted.
If you do not check the box, don’t worry! We will not keep your date longer then 30 days and than, everything will be permanently deleted.
Integration
Q: Can Zack connect with other tools like calendars or email?
A: Yes! Zack already supports calendar and email integrations.
When connected:
- Zack can create tasks automatically from your calendar events.
- It can read and send emails, so you can manage key actions directly from your task list.
Coming Soon
Q: What new features are coming to Zack?
A: We’re actively working on powerful updates to make Zack even smarter and more supportive:
- Voice integration. Add and manage tasks using your voice, hands-free.
- Email filtering. Zack will soon help you organize emails based on importance, urgency, or form.
These features are designed to deepen Zack’s ability to understand your workflow and adapt to your real needs.
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